All Customers - Shipping or Dropping Off Your System

Console RX strives to repair and return your gaming system to you as quickly as possible. To utilize our services, you must first click on "Create An Account" (click on link inside the right side "Login Form" box on the home screen). After you fill out that information, you will receive a confirmation email that your registered account is active. Once you have received that, you can then login to access the workorder request form link (which will now be available in the "top menu" along with "your details" and "logout" links). Please fill that out as completely as possible and submit it. The next step would be to mail us your unit, or if you are a local customer, you may call us (at the number below) to arrange drop off your system during our normal scheduled hours of operation (Mon. - Fri. from 10am to 6pm CST).

Call (219) 262-8681 for an appointment.

Mailing and Drop-off address (by appointment only): 

Console RX

Service Dept.

2516 Victoria rd.

Schererville, IN. 46375

When we have evaluated your system we will send you an email with the total cost and explanation of the work needed to be completed. If you agree, we will start your system repair, upgrade, and /or mod(s) as requested. Upon completion, we will test your system for quality assurance and inform you as to when we have shipped your unit back to you, or if you are a local customer, you will know when to call us to schedule your pickup or delivery date and time. Customer convenience is as important to us as customer satisfaction.

After you have packaged your system, measure the container size and weight it, you'll need to calculate the cost for shipping.

To help you calculate the shipping cost we have provided you several links of delivery services to find what works best for you. Click on the one(s) you'd like to use below.

UPS     -  http://theupsstore.com/qcc/pages/qcc.aspx

USPS   -  http://postcalc.usps.gov/

DHL     -  http://www.dhl-usa.com/ratecalculator/HandlerServlet?CLIENT=RATES_REQUEST_DISPLAY&nav=GetRates

FEDEX  -  http://www.fedex.com/ratefinder/home?cc=US&language=en&link=1&lid=//Ship//Pack+Rates+Corp

Compare Shipper Pricing    -  http://www.shipgooder.com/   This is an interesting site that suggests many different carrier/delivery services.

Thank you for choosing Console RX for your serious video gaming equipment needs.